Frequently Asked Questions

We’re hoping we’ve provided you with some answers, but our door’s always open for a chat if you have any others.
  • What are the payment terms for the design and development of my website?
    We like to work on a 50% upfront basis with 20% payable after the designs are agreed upon and the outstanding 30% payable when the development has been completed and signed off.
  • Are there any other costs for my website?
    If you host through us, there are hosting charges. There may also be costs for photos if you can’t supply them yourself. However we always do our best to use stock images sites that are ...
  • Can you help with my social media?
    Afraid not. We specialize in web design. We’ve been keen to avoid becoming a “jack of all” kind of agency (ie. a marketing agency). If you’re after one of those, we’re not for you!
  • Will my website work on smart phones and tablets as well?
    It most certainly will! More people are accessing the web via small screens than ever, and the trend is likely to carry on. If your site doesn’t display or work properly on a mobile or ...
  • Do you work internationally?
    Of course! With the advent of online conference tools such as Zoom, appear. in, and of course Skype, just to name a few, it makes working with businesses anywhere in the world straightforward enough.
  • What size companies do you produce web designs for?
    We like to work with all sorts and sizes of businesses and individuals, and we bring the same skills used to support our celebrity and big business clients to the work we do for smaller ...
  • What is WordPress?
    WordPress is a free platform on which website designers and developers like us build websites. It provides all the flexibility and functionality we need so you’re easily able to keep your site up to date with ...
  • If WordPress is free, why do I pay for your services?
    WordPress is free to use. We charge you for design and development services but once your site is finished, you don’t have to pay any ongoing costs for using the platform itself.
  • What is web hosting?
    Web hosting is required in order to get your website online. It is the space that you ‘rent’ which houses your web files and allows users to access your site and the information contained on ...
  • What happens to the copyright of my website if I move to another agency?
    Your site is yours. You can move if you like, and we will never penalize you for it.
  • How much does a website cost?
    The age-old question! It completely depends on what you need, but you can rest assured we deliver the best possible value for money and it won’t break the bank. Why not ask for a quote? There’s ...
  • Can you help me rank high in Google?
    A page one position in the Google search results is like gold dust. Not so long ago it was relatively easy to achieve. These days it’s a lot more challenging, and getting it wrong can ...
  • Do you offer ongoing help with our new site once it’s launched?
    If you need our help with web support and maintenance, we’ll be here for you. If not, we will leave you to it. If you change your mind and need us after all, we’ll still be ...
  • Do you redesign existing websites?
    We certainly can do that! It’s important to approach website redesigns sensitively to make sure your reasons for redesigning are valid. This will ensure the project is an overall success from your ROI point of ...
  • How long does it take to build a website?
    This completely depends on what you need. It takes longer to build a 1000 page megacity than a smaller eight-page brochure website.
  • Can you convert my existing website into WordPress?
    Yes, we can migrate your website to WordPress. However it’s important you don’t lose any search engine visibility in the process, so we’ll cover that too.
  • How long does it take to see results from SEO?
    Google has personally answered this one for you. They say that in most cases SEO can take between 4 months to a year to help your business first implement improvements and then see potential benefits.
  • Can I purchase my own domain?
    Go ahead. Once you’ve sorted your domain out, we can take things from there. But if you need help, feel free to ask.

Didn’t find your answer? Submit your question